Products once sold are not refundable. Only in the case that on receipt in case there is any damage and the same is returned to us, any charges towards purchase of the product would be reversed. The same must be reported to the courier person or within 24 hours of accepting the delivery so a return and refund may be arranged.
In case the products is not what you have purchased you are entitled to return it for a replacement within 2 days of receiving the erroneous products. Same must be reported to us via our contact email firstname.lastname@example.org or through our Contact Us form on our Contact Us page.
All other cases where goods and products as purchased have been received by you are not returnable.
We use outside reputable shipping companies to ship orders (DTDC, Delhivery, EKart, Amazon, Professional, DHL, Trackon, etc.), and a credit card processing company (RazorPay) to bill users for goods and services.
From the time of placing the order it’s shipment is dispatched in 2-3 business days from our warehouse. We always make sure that we deliver all the products in good condition and as fast as possible.
From dispatch to delivery of the shipment usually takes 2-7 day working days. However, due to unforeseen circumstances, it may take a longer time than what it takes usually. If by any reason your shipment is taking longer than usual, you can contact our logistics team from Morning 10:00 am to 08:00 pm in evening and we will be happy to assist you.
Once you place the order, you will be notified with the placement of order. Day, date and time of dispatching the order and the delivery of the order. So, we suggest you check your email or your inbox from time to time.
We, under any circumstances, don’t entertain or accept any cancellation once we dispatch the order from our side from our fulfilment centre.
For further enquiry or queries, drop an Email to us at email@example.com
ORDERS AND ORDER CANCELLATION POLICY:
Any order made on the website may be cancelled upto 12 hours of the purchase made by the customer by sending a cancellation email to firstname.lastname@example.org with the order number as a reference. In that case the company shall refund the payment made by the customer subject to a 2% transaction charge.
For any order related issue please feel free to contact us via our homepage or on email at email@example.com
Products, Specifications and Content:
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change without any notice or information at any time. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner. All products/services and information displayed on Website www.natures-digest.com constitutes an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by SVAASA Nutraceuticals and Organics Private Limited and the balance would continue to be on offer and we reserve the right to accept or reject such balance order. No act or omission of www.natures-digest.com prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
Nature’s Digest (www.natures-digest.com) reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Nature’s Digest (www.natures-digest.com) also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.
Whereas www.natures-digest.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Nature’s Digest (www.natures-digest.com) cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, www.natures-digest.com shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, www.natures-digest.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted by www.natures-digest.com and www.natures-digest.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that www.natures-digest.com accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to www.natures-digest.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account. We strive to provide you with best value, however prices and availability are subject to change without notice.